Wednesday, September 5, 2012

Emirates Cabin Crew Recruitment Process


Year 2010 i did this Emirates cabin crew open day - assessment day - final interview. I thought i would share my experience here, just to give those who will soon attend any emirates open day or assessment or interview a picture of how it looks like and what to expect during the day...
GOOD LUCK GUYS :-)








OPEN DAY: 9:00 am

I was scared what if 100-200 people would show up and i knew if that was the case than i would not have a chance to be ´´NOTICED´´.
but crazy enough only 30 people showed up. i was SO HAPPY and surprised about that.
AND 50% of those 30 wore weird outfits
ex wearing mini skirts and not the color black but WHITE ,
colored high boots,
wearing jumpers,
having no make on,
wearing shirts that almost looked like a top ,

and of course none of those made it....


around 3 hours the recruiters were talking about the company, showed us clips and asked questions as the time went.

Those who answered their questions didnt make it. i tried to listen, smile and not answering any questions.
there was people who all the time raised their hands and perhaps thought if i did that then they would notice me or something but thats wrong.
you should smile and be quiet :-)

after that they told us because we are not so many people here they will start the assessment day and told us to hand them our cv´s, pictures and tagged us with numbers.
during the cv drop they didnt ask anything we just said hello and thank you.

we went outside and waited for 20min i think. than they told us to come in.




ASSESSMENT TIME:


now they had made circles in the conference room and we had to sit in numeric order and in my group we were 10.
our first task was to introduce ourselves in our group.
and i was thinking about the ´´SHORT, SWEET´´ ´´rule´´.

some people were going on and on about irrelevant things about themselves.
after that we were told to talk to the person to our right and find out 2 things about themselves.

1) IF YOU COULD BE INVISIBLE FOR A DAY WHAT WOULD YOU DO.
2) WHO DO YOU ADMIRE THE MOST AND WHY.



while doing that we had to go and do the reach test.
thankfully i made that test but i was so scared during that moment

the recruiter asked me 2 questions at that time

1) if im working at the moment
2) if i come from that country and if i came to this country just because of this open day



Now it was time for my group to introduce the person to our right.

than when all of that was finished they told us to go wait outside.
we went back in again after a while and they thanked us and told us to take our belongings and as they said our numbers we were tagged with,
we were given that GOLDEN PAPER as i call it.....
the scariest part of each stage......
i thought to my self HERE WE GO......

as i went out i opened the paper :

http://i56.tinypic.com/2ahxpp0.jpg


wow, i couldn't believe it, i was in shock, i felt at that moment i had won something huge
i was so happy
because i truly was THANKFUL i got that opportunity

those who didnt made it at this stage was
ex one girl i saw when she was introducing the person to her right she went and stood behind the chair,
and people who were laughing and talking very loud
and people who went on and on for a long time about that person on their right,
people who were making jokes during the presentations ect
and obviously those who were dressed all wrong

at this stage we were told to stay outside i think for 30min if im not wrong..and i think we were 18 people at this stage now,,... and when we came inside again we were told we will do the english test...

we had 1 hour to do this.

the first page was a article about a rude girl working on this company dont remember exactly.
and we had questions about this article we had to circle the best answer.

the next page was to find synonyms and match words that meant the same...

the next pages i dont remember

but i do remember the last part of the english test:

we were going to write a short essay we had 4 topics to choose from.

the ladies told us a extra topic and they said to write this and they repeated that 2 times.
i think this was to see if we listen carefully or some kind of listening test.
so 5 topics in total

the topics we had was something about
if you could turn back time what time would you go back to and why.
the the 2nd and 3rd i dont remember
the 4th topic which i loved was

TELL US YOUR LAST HOLIDAY AND WHERE DID YOU GO AND HOW IT WAS.

that was easy and fun to write

after finished we were told to go and wait outside again

we went inside again, and the same thing happened again
we were given this GOLDEN LETTER again
and thankfully i made it


at this point i was more shocked,
...i didnt expect pass this stage...because i have never gotten this far before....

now everyone was tired and hungry and i think we were 10 people left now.
and who had the appetite to eat something quickly during this stressful moments?
not many anyway

after 15min we went inside again and they had made circles again in the room....
we were 5 in each group.
we were told to discuss a topic they choose for us.
the topic we had in my group was

IF YOU WERE GOING TO OUT OF SPACE AND MEET ALIENS WHAT 4 THINGS WOULD YOU BRING WITH YOU TO SHOW THE ALIENS ABOUT THE LIFE ON EARTH.

at that moment i was happy because this topic is so easy.
here you could noticed who were talking over each other and who didnt let other people talk
during this stage i was having eye contact with my group, smiled ,nodded and said
I AGREE WITH THIS.
i didnt say anything. of course i wanted so desperately to contribute with 1000 things we could added because this topic was a fun topic.
BUT i knew from TIPS AND ADVICES i read here
is that to stay quiet ,nod and agree

that was hilarious because the topic was so easy
and i wanted to say something too
but i forced myself to stay quiet
that was funny

when our time was over the recruiter asked us to tell what we had chosen
to keep it sweet and short is the rule here too

after this task they called our name to go to another corner of the conference room and they asked us these:

HAVE YOU EVER HAD A VISA FOR USA BEFORE
DO YOU HAVE ANY SCARS OR TATTOOS
WHAT IS YOUR MOTHER TONGUE AND WHAT OTHER LANGUAGES DO YOU KNOW


i think that was the questions they asked us....

we were told to go outside again.......

and everyone at this point was so tired
i felt oh my god i have came so far it would be THE SADDEST moment if i were cut at this stage...
i would rather be cut at the first elimination than now.....

we were told to come in and again they thanked us and said we wish you the best ect
and as we went outside one by one
we were given these ´´GOLDEN LETTERS´´ AGAIN.....

i made it again

at this point i was still in shock the biggest shock ever
i was thinking HOW THE HELL DID I MAKE IT?
although i knew i did my best and did everything i could....
but i couldn't believe it....

we were now 7 LUCKY PEOPLE...1 boy 6 girls.

among those people who didnt make it at this stage was actually
few cabin crews that worked with other airlines...that blew my mind away i didnt understand why
but i think during the group talk that they talked over each other and they all chit chatted too much made them not go to the next stage....

also the rest that didnt make it was those who made jokes and stuff...
which is not a good thing to do..but it sure made the rest of us smile even more
and those with wrong outfits were cut too
someone had a weird hairstyle were cut too like too much gel in it i would guess didnt look appropriate for this event


now we were told to wait outside again...at this stage i had no idea what was going to happen with 7 of us....

i thought oh no they will cut us again and they might need 4 candidates or whatever.....
and i thought i have no chance now....


we went in and there were papers on 7 tables and the recruiters told everyone:

CONGRATULATIONS FOR MAKING IT THIS FAR AND NOW EVERYONE OF YOU HERE HAVE MADE IT TO THE FINAL INTERVIEW TOMORROW

everyone were looking at each other seriously with shocking eyes...
.i dont think no one were expecting this....
i know i didnt...

but we all got happy!!

at this stage we got info and filled in papers ect
and got to choose our time for our final interview the next day

also they gave us this paper about what to bring the next day::::

http://i52.tinypic.com/15q3gqw.jpg

also we received a paper on how we should look like during the final interview
and in my opinion we should look like that during the whole process from open day to final...
here is the paper::::::::

http://i51.tinypic.com/2d85oxw.jpg

and they told us to do this online test at home
the link to that would be sent to our email addresses

when i did this test online the questions were like ex:

IF YOU WERE AT A PARTY WHO WILL YOU SPEND MORE TIME , THE GUESTS OR THE PERSON YOU CAME WITH?
IF SOMEONE YOU KNOW IS CRYING WHAT WILL YOU DO?
IF SOMEONE OFFENDED YOU HOW WILL YOU REACT?


ect it was 170 questions and we had to finish it within 1 hour.


THE FINAL INTERVIEW

The next day we had our FINAL INTERVIEW and i was still shocked on how i made it

but i felt so blessed and thankful....
i still felt i had won some kind of lottery

and while i was standing outside the interview room...
i saw THAI airways crew passing me WOW they looked so pretty and they looked at me and smiled...and i smiled back
and i thought wow lucky them!
all of them looked neat and beautiful.

the ladies came out and welcomed me in.
i smiled a lot and this time it came more naturally because i was so happy and the ladies were happy too.

it started by me giving them all the paper work and photos
after that one of the ladies were writing everything i said and the other were asking questions.
all the questions she asked me was about my previous work experiences
ex of the questions i remember was :


TELL US A TIME YOU WENT OUTSIDE THE BOX TO HELP A COSTUMER
TELL US A TIME YOU MADE A MISTAKE AT WORK AND WHAT DID YOU DO

TELL US A TIME YOU WERE ASKING FOR HELP FROM SOMEONE
TELL US A TIME WHERE SOMEONE WITH MORE EXPERIENCE AT WORK HAD TO LISTEN TO YOU
HOW I DEALT WITH ANGRY CUSTOMERS



after each question i was thinking WHEN WILL THIS END
and i was waiting for them to ask me a fun question
ex WHY DO YOU WANT TO BECOME A CABIN CREW
but they never asked me that

the time went very fast

they also said they will contact me in 4-6 weeks

after 30min i was done and they gave me another test with black patterns and shapes reminded me of TETRIS

i had to go outside and do it
and hand it in again when i was done.

-------------------------



well after 2 months of waiting i got this email from Emirates:


Dear Miss.

Further to your recent interview for the post of Cabin Crew with our organization, it is with considerable regret that I have to advise you that your application was unsuccessful on this occasion.


Should you still be interested in pursuing your interest with Emirates Airline, you can re-apply after a period of one year.


We would nevertheless like to thank you for attending the interview programme, and wish you every success with your future endeavours.


Yours sincerely,



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