Are you curious about what the Etihad cabin crew recruitment process looks like in 2025? (New system) Well, you are in luck, here is (almost) everything you need to know:::: 😊
These are the requirements:::
You apply:::::::
If shortlisted you get invited for a online Hirevue video assessment:::::
Examples of questions that they will ask you in the Hirevue are these:::::
Some of the questions will require video responses, while others is without video.
You can re-record your answers as many times as you like.
It’s best to complete the HireVue assessment on a laptop. If the lighting in your room isn’t great, consider using a ring light to improve visibility.
You will also be asked 1000 other questions too, from your background, likes and dislikes, and personality traits, to flight-related challenges and situational scenarios.
Since August 2025, Etihad has been using an AI-based system for this assessment, so don’t even think about trying to cheat, the system is quite advanced. This new system is meant to make the process quicker.
Once you have completed everything, that’s it! Keep in mind that not everyone who applies is shortlisted for the HireVue stage, I know several people who were rejected before reaching this step. I believe it mostly due to CV mistakes.
After finishing the assessment, you will receive an email titled ''Candidate Feedback Report'' Everyone who completes the process gets this email.
The feedback highlights your individual strengths based on your assessment performance, and everyone receives unique results.
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When completing a HireVue or AI-based assessment, every detail is evaluated. To boost your AI score, here are a few tips to keep in mind::::
Remember:::: Doing
all of these will help you get a higher AI score. However, the final
shortlisting is still done by the recruiter, who decides whether to move
you forward or not. Sometimes, even when we follow every textbook
guideline perfectly, we can still face rejection due to HR decisions::::::::::::::::::::
----- Choose a quiet, well-lit room. Ensure your face is clearly visible. Natural light works best, avoid backlighting.
-----
Minimize filler words. Avoid ''um'' ''like'' or ''you know'' Keep
answers concise, ideally 60–90 seconds, and don’t ramble.
-----
Maintain eye contact with the camera, not your screen, to appear
engaged. Looking up/ down/ sideways too much is regarded as cheating,
and might get you rejected and get a lower score.
----- Smile naturally. Warm, approachable expressions score higher. The AI tracks facial cues.
----- Speak clearly and at a moderate pace. Friendly, calm tone is ideal. Avoid rushing or speaking too slowly.
-----
Use natural hand gestures. Subtle movements show confidence without
being distracting. Don’t move your hands/ shoulders too much. Constant
body movement indicates nervousness and unpreparedness. Keep your body
in a calm and composed state
----- Be authentic. Over-rehearsed or robotic answers can be detected by AI.
----- Structure answers with STAR: Situation, Task, Action, Result ensures clarity and impact.
----- Use professional, clear, and polite language. Avoid slang or overly casual expressions.
-----
Highlight key traits. Emphasize teamwork, service orientation,
adaptability, problem-solving, cultural awareness, and communication.
Phrase examples like: ''I collaborated with...'' or ''I adapted by...''
etc.
----- Use action verbs. Words like: implemented, led, resolved, improved etc strengthen your impact.
-----
Mirror job description language subtly. Keywords in your responses may
align with AI scoring criteria. The algorithm then checks how many words
from the job description you have included in your response.
------ Dress professionally. Even subtle cues influence perception.
----- Focus on both delivery and content. Strong stories can be undermined by poor video, audio, or monotone delivery.
The AI algorithm evaluates 2 major aspects of your response:
---Verbal: Your speech, words, tone, pronunciation, voice, pauses, etc.
---Nonverbal: Body language, eye, lip and hand movements
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If you get lucky, you will get shortlisted further::::
Once a slot will be open for you, you will get an email:::
Above you can read more about the assessment. Either you will do a virtual assessment or a in-person assessment in a city near you.
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A resume sample that I think is great is for example this link below::
Your resume should be short and to the point, 1-2 pages max. Remove any unnecessary details and keep only the information that is relevant. Also make sure to add action words in your CV.
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During the virtual or in-person assessment, candidates will be shortlisted. Those who make it to the final stage will then be required to take an English test. Once you pass the test and HR determines that you are the right fit, you will move forward in the process.
About the dress code in photos and for the assessment etc::::
Regarding male candidates, you don’t need to be clean-shaven for Etihad. The image shown is for Emirates. Etihad allows a neatly trimmed and well-groomed beard.
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About Etihads max age: When it comes to Etihad, they are incredibly welcoming to candidates in their 30s and 40s. I personally know people aged 42 and 45 who were invited to assessments, and even someone who joined Etihad at 43!! So if you are in your 40s and wondering whether you should apply or not.....10000% go for it 😊
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Scars: When it comes to scars and marks, Etihad is not as strict as Qatar or Emirates. As long as they are not too deep or highly visible, you will be fine. We are all human, and it is completely normal to have a few scars or marks
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Tattoos:
It is completely fine to have tattoos, as long as they are not visible while in uniform. For example, above is a diagram showing the approved areas::: the gray areas are permitted, while the white areas are not.
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