Etihad Airways Cabin Crew Recruitment Process

• ASSESSMENT 8:00am

We started outside the conference room.
It was 4 recruiters there during that day.
The recruiters gave us some papers to fill in.
The papers were about:

Have you worked as a cabin crew for Etihad before?
Do you have any tattoos?
Also about eye vision…etc.

When we were done with that we went and handed in the papers.
We also gave them a passport photo to a recruiter. Then a recruiter gave us a name tag and a number.

We stood in line…one by one we were called to go into the conference room to do the reach test which was 210cm…thankfully I manage to do it and I'm 5´3 (160cm)

After this we went outside and a recruiter asked us to go inside and sit in another conference room.

We sat in tables with 6 people in each I think…and as I counted we were around 30 candidates during this assessment day. Not many at all.

I had expected more than 30 people, but again its far better with less candidates than loads. Being in a small group give us the opportunity to stand out more and get noticed.

The ladies started with talking about Abu Dhabi and some info about the company.

After that they had a quiz. The question session was about what the ladies had talked about. Kind of a listening test here.
We had to answer the questions the recruiters had talked about in our group and we had to write this down.
After that the recruiters asked each table a few questions.

The recruiters were lovely and so easy going and so funny, which made the mood in the room pleasant and relaxed.

Now the group activities started.

Once again with the group in our table, we were given many words. We had to pair every word, 3 in each example like yellow, blue, grey, which is in the category of colors and we put that in one group.

They had ex diamond, gold silver and they also had hands, fingers, legs…ect
When that was done they surprised us with telling us now we had to create a story of all the words and everyone had to say something.
While doing so a recruiter was sitting in each table and taking notes, about us.

Here I noticed that its not about getting the story done or doing it as fast as possible, it was more for them to see how we work together. Seeing team work, communication etc.

That done.
Role play started.

Again the same group around the table we sat in, we was given these small papers about situations.

We had to play the role of a angry customer and a service provider who was going to deal with the situation.

Ex from the papers I got was like I'm sitting in a restaurant and I'm not happy with the food and I shall complain, while the next person was going to handle this complaint that I had.

2nd one was that I was a waitress and I had to deal with a angry customer ect ect.

We did this 2 and 2 with the candidates who sat in our tables.

That done.

Now English test started….

It wasn't difficult at all, very simple actually. It had very short parts.

1^st part we had to read this letter and there was questions about the letter
2^nd part was a text with missing words we had to fill in
3^rd part we had to do opposite words …example light-dark ect
4^th part was we had to fill in missing words again
5^th part was a text we had to read and it was questions about it.

Most of these had multiple answers.

We took a long break after this. But we got tons of short breaks during the activities too.

Now the time was around 1pm I think.

The ladies came in and it was time for eliminations…

While we sat in the conference room one of the ladies called 9 names who made it to the next round..

Thankfully I was one of them!!!

Now from 30 we became 9….

5 girls and 4 boys

Those who were called could sit and the rest left. Those who left were eliminated. Those who sat passed this round.

To my surprise here, we found out that we had made it to the FINAL INTERVIEW
To my surprise we ONLY had one elimination, I thought there was two.
We all 9 made it to the final interview which is amazing and so surprising.

They congratulated us and told us we will be doing our final interview.

The final interview was the same day.

• THE FINAL INTERVIEW

Now the recruiters told us about the training, and salary and what to do and don’t do in Abu Dhabi ect.

Finished with that we had to fill in 1 paper about references and another paper about what languages we knew.
During this point those who were fluent in Arabic or Russian or German had to leave the room and do a language test to verify that they really were fluent in those languages.
None of us knew Arabic but there was a few who did the Russian test and German.

Now we continued to fill in the security papers.

We all had to go outside and continue filling out the papers while one candidate sat inside with the recruiter to do their FINAL INTERVIEW.

We gave all the papers we were told to bring, plus passport photos and full length photos.

Now it was my time to do the interview and to my surprise I ended up with a very kind and easy going and funny recruiter who made everything easy and fun.

I really think if we have luck and end up with a easy going recruiter than we are super lucky. This increases our chance to connect better with the recruiter.

The questions she asked me was actually typical cabin crew interview questions.

Example questions:

Why do you want to work for Etihad Airways?

Why do you want to work as a cabin crew?

How do you feel about working with people from different Cultures and backgrounds?

What challenges would you face as a cabin crew?

Have you helped your co-worker without him/her asking?

Tell us a time you did something very good for a customer? And how did she/he react to it?

How would you deal with being away from your family when working as a cabin crew?

What challenges would you face in Abu Dhabi?

Tell us a time when you have successfully worked with a team?

Then she told me that NEXT WEEK they will email us if we are successful or not.

We were finished with the interview.

After the interview we completed those papers and handed them in and went home.

Now the only thing I can do is to WAIT
Until next week to see if i get the successful email or not....
Exciting and scary :-)