Thursday, March 8, 2012

Typical Cabin Crew Interview Questions!

Why do you want to work for our airline?

Describe a situation at work where you had to be flexible.

Have you handled a customer complaint? If yes how?

How do you feel about working with people from different cultures and backgrounds?

Do you prefer working as a member of a team or would you rather work alone?

How do you handle stress and pressure?

Give us an example of/when/how you....

Made a bad decision:

Made a good decision:

Taken a risk:

Dealt with argument:

Bent the rules to meet an objective.

Showed compassion and empathy:

You’ve made a professional mistake and what you’ve done to overcome it.

Dealt with an awkward situation.

Why do you want to be a cabin crew?

Why are you leaving or have left your job?

What do you think the role of cabin crew involves?

What qualities do you think a good cabin crew member should have?

What qualities do you have that you feel would make you a good cabin crew member?

Tell me about a time you had to deal with a difficult customer?

Have you worked with a difficult co-worker? If yes how did you deal with that?

What are your greatest strength?

What is your greatest weakness?

What do you think are the challenges of a cabin crew?

How would you define good customer service?

What is the key to providing good customer service?

Tell me about yourself

What are your goals for the future?

More informative info related to the cabin crew job here:::


  1. Do you know if in the reach test, I can reach on tip toes? I'm 1'60


    1. 100% u will b able to reach it with both ek and ey,,,
      Cause im 160cm as well and i could reach it,,,, good luck

  2. Hello, for females, can you tip toe with only one foot touching the ground? Or must both of your feet touch the ground? Because I can reach 210cm tip toe with only one foot touching the ground but if I were to tip toe with both feet touching ground, I failed to reach the target: (

    1. hi dear
      ....i dont think you can do it with only 1 foot touching the ground...both feet has to be on ground and on tip toes....
      but im 160cm (5´3) and i have had co workers who been 157cm and 158cm making these reach test with etihad...
      i dont know how tall u are ´´anonymous´´ but sometimes its different on the actual reach test than when we do it at home...
      ex i have been to assessment days with ek and there been times i didnt reach...and there were times i did reach...weird right
      but hopefully u will make it dear
      good luck
      have a nice day

  3. Hello, I would l like to ask you questions about the arm reach. So in order to reach 210cm, you can tip toe right? But while your tip - toeing must both of your toe touch the ground or as long as one of your toe touches the ground? Because I can easily reach 210cm if I tip toe with only one toe touching the ground. And what happens if your finger just only pass 210cm, like just only pass the line? Will you still be qualified?

    1. dear Purple Mint...
      both toes has to be on ground..standing on tip toes...and as long as ur finger touches the 210cm line u will pass....
      have a lovely sunday